FAQS

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IS MARGO AN INSURANCE PROVIDER?

WHAT IS THE BENEFIT OF SHOPPING FOR INSURANCE THROUGH MARGO?

WILL MARGO HELP ME SAVE MONEY ON MY INSURANCE POLICY?

WILL MARGO HELP ME SAVE MONEY ON MY INSURANCE POLICY?

WHERE DO I PAY MY MONTHLY/YEARLY INSURANCE BILL?

I HAVE A QUESTION ABOUT MY POLICY — WHO DO I TALK TO?

I NEED TO FILE AN INSURANCE CLAIM — HOW DO I DO IT AND WHO PAYS FOR IT?

IS MARGO AN INSURANCE PROVIDER?

No. Margo is a free way to shop for insurance at multiple carriers. You can think of us as a superstore, offering several brands to choose from, but without any price markup. Because Margo operates independently and has multiple partners, we are able to link you to the policy that best fits you, versus trying to sell you a specific brand.

What is the benefit of shopping for insurance through Margo?

Margo has several benefits. a) Margo allows you to compare policies from multiple carriers. We operate independently, so we’ll never try to push a particular policy on you for our own gain. Our goal is to find you the best match for coverage and price. b) Margo’s insurance expertise is yours to use. Insurance can be hard to understand, we make it easy. c) Margo is an ongoing service. We monitor your policy to ensure you’re saving, check in to see how you’re liking your carrier, and are always available when you need to or want to make a change. All that and we haven’t even mentioned our amazing customer service, easy to use design, and good looks.

Will Margo help me save money on my insurance policy?

Margo is committed to getting you the best possible prices for the coverage you need. Our insurance advocates will help explain the pricing you receive in a quote and, if you purchase a policy, our advocates will monitor it for any price changes. With Margo you can rest assured there are no hidden costs. We’ll give you the same or lower price quotes as if you went directly to the carrier, but with the exclusive option to compare multiple carriers in one place.

Where do I pay my monthly/yearly insurance bill?

The bill for your insurance premium will come from the carrier partner who provides your policy. Your Margo advocate will make sure you’re set up with all the right information on where, when, and how to pay that provider. You never owe Margo a cent.

I have a question about my insurance policy—who do I talk to?

Another free service Margo provides is explaining policies and coverage in terms that make sense to you. We lovingly call it insurance interpretation. If you have any question, just give us a call or send us an email. We’ll give you straight answers and even talk to your insurance provider on your behalf.

I need to file an insurance claim—how do I do it and who pays for it?

Margo knows that filing a claim can be one of the most stressful times you have to deal with insurance. Your claim and payment will come from your insurance provider, but if you want help, we’re here to give it. To file a claim you can either a) call your Margo advocate who will take you step-by-step through the process b) visit the claims section of our site for a direct link to your provider or c) call your insurance provider directly.

I want a different policy or carrier because (my price changed, I need different coverage, I had a bad experience, etc). What do I do?

Call Margo! Most people don’t realize that they can switch insurance policies or carriers anytime they like. Or if they do realize it, it’s too much of a hassle! Margo takes care of all of that for you and makes switching simple.

How does Margo choose which insurance providers to partner with?

People often only know about a handful of big insurance providers with huge advertising budgets. Margo partners with some of those providers and with smaller carriers. Before partnering with a provider, Margo carefully considers their product quality, customer service rankings, claims satisfactions rankings, and ease of accessibility. We only partner with the best.

How are Margo’s insurance advocates licensed and trained?

Our insurance advocates are licensed and trained insurance agents in each state. Better yet, they are hired for and trained in excellent customer service and our core values. We call them advocates because unlike the traditional agency model, advocates at Margo aren’t there to just sell a policy. They are there to lend their expertise to our customers as assistants, concierges, and watchdogs in the insurance business.

Margo is free?! How is that possible? What’s in it for you?

Yes, Margo is free for our customers. Our carrier partners pay Margo when we find them a new customer, but there is no markup for you. The prices are the same (or better) than if you visited the carrier directly. Margo doesn’t get paid to push customers to one carrier over another. And Margo will never sell you a policy unless we believe it's a good fit.